Privacy Polices

We may collect:

• Full name

• Email address

• Phone number

• Device model and serial number

• Service requests

• Repair history

• Payment information (where applicable)

• Information submitted through our contact forms

We may also collect limited technical information such as browser type, IP address, and website usage statistics to improve our website.

We use your information to:

• Respond to enquiries

• Schedule repair appointments

• Provide repair and maintenance services

• Contact you regarding your device

• Process payments

• Improve our services

• Meet legal obligations where required

During repair, we may have temporary access to files stored on your device only when necessary to diagnose or resolve the reported issue.

We do not intentionally access personal files unless required for the requested service. 

Customer data remains confidential.

We do not sell or rent your personal information.

Information is only shared when:

• required by law.

• necessary to process payment.

• required by trusted service providers assisting our business.

We implement reasonable administrative and technical measures to protect customer information against unauthorized access, misuse, or disclosure.

You may request access to, correction of, or deletion of your personal information where permitted by applicable laws.